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Proactive Service Help Center - Work In Progress!
Welcome to our Proactive Service Help Center!

This Help center is not yet fully updated and "live" and some pages are not yet populated and/or will undergo continuous maintenance and updates during the first months of 2026.
Please feel free to navigate around, but please know that articles and content can and will most likely change.

Thank you in advance
/The Proactive Service & Connected Cars Teams

More Resources

  • Trust for drivers.
    Loyalty and revenue for dealerships.

    Vehicle downtime often starts with small issues that go unnoticed until they cause a breakdown.

    Catching these issues early turns unplanned roadside emergencies into scheduled workshop visits.

    ConnectedWorkshop lets you proactively send a quote and book a visit based on current and developing vehicle health needs.

    Check out this video for more information!

  • Opening Hours:

    Germany
    08:00 - 16:00 CET Monday to Thursday
    08:00 - 15:30 CET Friday

    Spain
    08:00 - 16:00 CET Monday to Thursday
    08:00 - 15:30 CET Friday

    Sweden
    08:00 - 16:00 CET Monday to Thursday
    08:00 - 15:30 CET Friday

  • Proactive service at scale

    See examples of how workshops and importers use real-time vehicle data in everyday operations, enabling smoother service experiences and long term customer loyalty.

    Read this article to learn more!