Accurate vehicle information ensures that service data, proactive service alerts, and customer communication work as expected.
Incorrect details can lead to missing reminders, failed activations, or confusion for both workshops and fleet customers.
When should you edit vehicle information
You should correct vehicle information if:
- Vehicle details were entered incorrectly during creation
- A typo was made in manual input
- Vehicle information needs adjustment after validation from the importer or fleet
Do not edit vehicle details to resolve connectivity or data issues. Those require separate troubleshooting.
Step-by-step: Correct vehicle information
- Open ConnectedWorkshop
- Navigate to the relevant vehicle and open the Vehicle Details page
- Click 'Edit vehicle' :
4. Update the incorrect information :
5. Click Save to apply the changes:
The updated information will take effect immediately.