“How-To” Guides
Step-by-step guides for using key features and functions in ConnectedWorkshop once setup is complete. These help you complete tasks, manage vehicles, and make the most of the platform in daily use.
- Approved Documents for Vehicle Ownership Verification
- Installing the CC-Link in Used or Existing Vehicles
- Linking Vehicles to a Fleet
- How to Transfer Vehicle Ownership in ConnectedWorkshop
- How to Use the Insights Page
- Navigating ConnectedWorkshop Settings
- How to Manage Workshop and Account Settings
- How to Switch Between Workshops (My Workshops)
- How to Manage Auto-Reply Settings
- How to use quotes
- How to use conversations
- How to Understand and Manage Error Codes (DTCs)
- How to Review Vehicle Data and Status
- How to use the Vehicles Overview
- Navigating the Platform
- How to contact Proactive Service support in your country
- How to Book a Vehicle in ConnectedWorkshop
- How to Export Vehicle Information for Your Workshop
- How to Edit Primary User Information (Driver) on a Vehicle
- How to Add and Set Up a Private Customer Vehicle